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Alex Kreger

Alex Kreger Founder & CEO at UXDA

The Convergence of Fintech and Banking: The Gap Between UX and Functionality Is Closing

In the past decade, the financial landscape witnessed a dramatic transformation driven by two distinct forces: fintech startups and traditional banks. Initially, fintechs emerged as UX-rich but often monofunctional challengers, while banks remained service-rich but struggled with digital customer experience. Today, however, these lines are blurrin...

/retail /markets Innovation in Financial Services

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

It is the administrative burden, stupid.

Many of us know that SMEs and also employees in larger enterprises and the public sector complain about an ever-growing administrative burden. Much caused by nitty-gritty difficult-to-decipher regulation. This is also coming from the work to make the Single EU market real. There politicians can always blame Brussels. One way of counteracting it ...

/ai /identity Innovation in Financial Services

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

The Missing Link in Fraud Prevention: Real-Time Customer Dialogue

Payment fraud remains a hot topic in the financial services industry (cfr. my blog "Payment Fraud Exposed: Top Techniques and How Financial Institutions Respond" - https://bankloch.blogspot.com/2025/01/payment-fraud-exposed-top-techniques.html for more info). Despite significant investments in fraud detection and prevention, fraud cont

/regulation /crime Exposing Financial Crime

Frank Moreno

Frank Moreno CMO at Entersekt

6 Ways banks and credit unions can use fraud prevention for better CX

Banks and credit unions are under constant pressure to retain customers, especially younger generations who are happy to switch primary bank accounts. Rather than adding yet another product aimed at younger cohorts, smart financial institutions (FIs) are capitalizing on their scam and fraud prevention systems, using them to build strong competitiv...

/security /retail Marketing in Financial Services

Naina Rajgopalan

Naina Rajgopalan Content Head at Freo

Building Wealth Steadily: Smart Strategies for S&P 500 Investors

With exposure to 500 of America's biggest and most reputable corporations in various industries, the S&P 500 is a potent tool for accumulating long-term wealth. When considered over long periods of time, this investment strategy has continuously proven its worth over decades, yielding average yearly returns of about 10%. The S&P 500 offe...

/inclusion /markets

Steve Morgan

Steve Morgan Banking Industry Market Lead at Pegasystems

The Tech Driven Path to Operational Excellence in Banking

In the fiercely competitive world of financial services, achieving operational excellence is key in the continuous development of efficiency, productivity and improvement of customer experience. Operational excellence is not just about improving productivity, but making sure to provide customers with the best service while assuring agility and qua...

/ai /regulation

Dmytro Spilka

Dmytro Spilka Director and Founder at Solvid, Coinprompter

How Artificial Intelligence is Empowering SMEs to Prevent Employee Turnover

Employee turnover can be a highly costly burden on small to medium-sized enterprises, but could emerging technologies like artificial intelligence prompt improvements in retention rates? With the average employee costing an estimated £12,000 to replace for SMEs, instances of high turnover can be severely damaging to operational efficiency. With ...

/ai

Serhii Serednii

Serhii Serednii Head of AI / ML at MD Finance

Lending Redefined: Implementing ML To Enhance Products, Workflow, and Customer Experience

An AI-First-Approach is a core pillar of fast-growing fintech companies, aimed at enhancing both internal processes and product efficiency. Let ML Decide: The Credit Scoring Evolution Automation in lending and scoring has existed since the mid-20th century, but when we talk about digital lending today, we no longer refer to traditional rule-base...

/ai /identity Artificial Intelligence

Nkahiseng Ralepeli

Nkahiseng Ralepeli VP of Product: Digital Assets at Absa Bank, CIB.

From Open Banking to Open Finance to DeFi: The Open Evolution of Finance

Open Banking has moved from regulatory idea to industry reality, driving transformation by enabling secure, permissioned data sharing between financial institutions and third-party fintechs. In practice, this means banks expose certain data (like account balances or transaction history) through open APIs, but only when you, the customer, give con...

/crypto /predictions

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

The huge-savings curse. Part I.

There is hardly a day passing by without new reports about hundreds of billions or multitrillion cost savings on their way with the Trust Infrastructure. Of course, these are in the right ballparks – and the western world for sure need them also against increasingly politically engineered cybercrime. Luckily the identity building verifiable creden...

/retail /identity Innovation in Financial Services

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