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Latest Results from /ai

Hamish Monk

Hamish Monk Senior Reporter at Finextra

What is AI bias?

The term ‘AI bias’ refers to situations whereby an artificial intelligence (AI) system produces prejudiced results, as a consequence of flaws in its machine learning process. Often, AI bias mirrors society’s inequalities, be they around race, gender, class, nationality, and so on. In this instalment of Finextra’s Explainer series, we ask where bia...

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Lynn Housecroft

Lynn Housecroft Professional Support Lawyer at Squire Patton Boggs & SPP member

The quiet revolution of AI in pensions

A quiet revolution is happening in the pensions industry, as it starts to embrace the use of artificial intelligence (AI) for more than number crunching. AI has been used in pensions for several decades, but this has largely been for back office work, such as analysing large data sets associated with pension schemes, which have thousands of members...

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Hamish Monk

Hamish Monk Senior Reporter at Finextra

What is deep learning?

Artificial intelligence (AI), a concept once confined to the realms of science fiction, has in the last several years entered the mainstream – with the release of OpenAI’s inaugural ChatGPT model, and other competitor engines subsequently, transforming innumerable industries. Often uttered in conjunction with ‘AI’ is the term ‘deep learning’, thou...

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Madhvi Sonia

Madhvi Sonia Head of Content at Finextra

From human-in-the-loop to human-on-the-loop: How AI agents are redefining finance

At Nacha’s Smarter Faster Payments 2025 conference in New Orleans, industry leaders from BNY and PayPal offered insights into how financial services are leveraging AI. One of the most striking shifts discussed was the move from human-in-the-loop systems, where humans are directly involved in decision-making, to human-on-the-loop models. In this new...

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Scott Hamilton

Scott Hamilton Contributing Editor at Finextra Research

How FIs and fintechs will use AI, fresh funding, and partnerships to grow in 2025

Finextra reviewed recent financial institution surveys and expert industry commentaries to zero in on the current and near-future realities of AI in banking and fintech circles. Is generative AI technology proving its promoters’ promises or fulfilling its heavily hyped potential in the financial services world? We also wanted to explore experts’ a...

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Chris Holmes

Chris Holmes Peer at House of Lords

UK government delays AI Bill, but now is the time to regulate unchecked AI

Despite the welcome publication of the Government’s AI Opportunities Action Plan last month, the latest rumours around Westminster are that Ministers have delayed plans for an AI Bill as the UK government seeks to align itself with the U.S. administration on the technology. There is, self-evidently, a more than pressing need for cross-sector, AI-s...

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Amanda Kavanagh

Amanda Kavanagh Contributor at Jobbio

What does the rise of AI agents mean for you at work?

Fintech has emerged as a leading sector at the forefront of AI adoption and automation. But recently, there has been some confusion about what agentic AI is, and how AI agents can be effectively put to use on both routine and complex tasks. Last month, we looked at how Citi GPS is using cutting-edge agentic AI, which it has dubbed the ‘do it for m...

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Hamish Monk

Hamish Monk Senior Reporter at Finextra

Generative AI: A new age of banking

Artificial intelligence (AI) is no longer just a buzzword – it is essential to financial services’ development. The keys to unlocking this nascent technology’s full potential are relevant applications and concrete use cases. To identify what these use cases are, we must look beyond the hype. To find out more, Finextra spoke with Temenos’ chief pro...

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Dominique Dierks

Dominique Dierks Senior Content Manager at Finextra

What to expect from the AI Action Summit in Paris

On 10 and 11 February 2025, France will host global heads of state and government, CEOs, academics, and many more in Paris at the Artificial Intelligence (AI) Summit. For two days, these AI leaders will discuss five main themes, including: Public interest in AI, The future of work, Innovation and culture, Trust in AI, and Global AI governance. Wh...

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Charlotte Crosswell

Charlotte Crosswell Chair at Centre for Finance, Innovation and Technology

UK policy and the power of data in 2025

The Centre for Finance, Innovation and Technology (CFIT) brings together experts from various fields, including finance, technology, academia, and policy-making, to focus on specific issues hindering fintech growth. CFIT's Chair, Charlotte Crosswell, shares her predictions for 2025. Innovation in financial technology is a fundamental prerequisite ...

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Madhvi Sonia

Madhvi Sonia Head of Content at Finextra

DeepSeek: What can this open-source AI leader do for fintech?

Chinese LLM developer DeepSeek has the potential to forge more efficient, secure and personalised financial services at a fraction of their current costs. Reuters reported this week that while Europe has struggled to keep pace with the US in regards to AI, a low-cost LLM alternative could help democratise this technology. Bernstein analysts have e...

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Hamish Monk

Hamish Monk Senior Reporter at Finextra

How can banks automate effectively?

Automation in financial services encapsulates a range of tools and techniques which have the effect of reducing human intervention in business and information technology (IT) processes. On the business side are repetitive tasks that hobble workflows. It is estimated that companies lose 20-30% of their revenue to such inefficiencies every year. Au...

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