Latest opinions that Frank Moreno has shared on Finextra

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Frank Moreno

CMO

Entersekt

Member since

27 Apr 2023

Location

Bedford

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Frank's opinions

6 Ways banks and credit unions can use fraud prevention for better CX

Banks and credit unions are under constant pressure to retain customers, especially younger generations who are happy to switch primary bank accounts. Rather than adding yet another product aimed at younger cohorts, smart financial institutions (FIs) are capitalizing on their scam and fraud prevention systems, using them to build strong competitiv...

19 hours /security /retail Marketing in Financial Services

Banks still unnecessarily burdened by porous security

Banks have invested heavily in fraud prevention over the past five years. However there are still some glaring gaps (as well as some hidden risks) that have yet to be addressed. And, if these are not remedied in 2025, threat actors will exploit them – at massive cost to the financial institutions (FIs) and their customers. GenAI gets smarter and ...

07 May 2025 /security /retail Artificial Intelligence and Financial Services

Banks must rethink how they protect SMB clients

Banks have traditionally focused on servicing enterprise clients or individuals, expecting small and medium businesses (SMBs) to fit in and find an offering that best suits their needs. But the rapid rise in fraud aimed at smaller businesses requires a solution that is appropriate for SMB clients, which remain the growth engine for many banks – an...

02 April 2025 /security /retail Banking

U.S. banks in danger of getting a red card at 2026 FIFA World Cup

In a little over a year, North America will play host to the 2026 FIFA World Cup. And, with concerns already mounting around the red tape surrounding the 5.5 million fans expected to descend on 11 U.S.cities, banks have been warned that they should beef up their fraud protection for the hundreds of millions of additional transactions ahead of and ...

25 March 2025 /retail /crime Exposing Financial Crime

Striking the right balance to combat rising APP fraud in the U.S.

APP fraud has been steadily increasing, with losses projected to reach around $3.08 billion by 2026. This reflects a significant increase from previous years. In response to this global challenge, Britain’s Treasury (HMT) last year published draft regulations that would allow banks to delay outbound payments for up to 72 hours if fraud was suspec...

19 February 2025 /payments /crime Digital Banking