364 Results from /people
Anna Mazur Project Manager at Simply Contact
The fintech market is continuously expanding, which inevitably leads to growing competition. Over the years of working in this domain, I have observed changing standards and requirements in how fintech companies position themselves in the market and attract customer attention. Today, simply having a good digital solution may no longer be enough t...
17 March 2025 /people /predictions Customer Service 2015-2019-2025
Pratiksha Pathak Head of Payments Services at RedCompass Labs
When was the last time you paid with cash? If you’re in London, you might struggle to remember. But in parts of Europe, cash is still king—at least for now. Just before Christmas, I was delighted to unwrap an early gift from an unlikely source: the European Central Bank. They had just released a fascinating study about how Europeans pay for things...
27 February 2025 /payments /people The future of Payments in Europe
Steve Ponting Director at Software AG
Making decisions in fintech has never been easy. In a sector famous for its embrace of new technology, perhaps surprisingly more data and technology to contend with has done little to make it easier. Following a turbulent few years, marked by funding slowdowns, regulatory changes and unpredictable markets, the sector is at a crossroads. Fintechs
07 February 2025 /ai /people
Ritesh Jain Founder at Infynit / Former COO HSBC
The Hidden Costs of Modern Living Mental well-being is the foundation of a fulfilling life, yet modern society is eroding it at an unprecedented rate. With the rise of digital distractions, toxic work environments, and the erosion of family bonds, the world is facing a silent mental health crisis. While technology and economic progress have transfo...
06 February 2025 /people /predictions The digital Chasm
Anton Roe CEO at MHR
The finance department is known for saying no – but often with good reason. It might be no to projects, technologies, or trying a new service, but whatever the ask, they hold the purse strings and have the power. However, every part of managing an organisation is a fine balance. We need the practical rationalisers as much as we need the creative
04 February 2025 /people Innovation in Financial Services
A few years ago, I visited a remote village in Madhya Pradesh (MP) , my home state, where digital payments were unheard of. The local grocer, reliant on cash and handwritten ledgers, now proudly accepts UPI transactions via QR codes. This transformation is not isolated; it exemplifies India's digital revolution, empowering millions. The journey, h...
01 February 2025 /people /predictions The digital Chasm
There’s a phrase I’ve come to live by: “Customer experience is not part of the game; it’s the game.” In today’s world, where products and services can be easily replicated, the real differentiator is how businesses treat their customers. It’s not just about solving problems—it’s about how they make people feel during those moments of need. I learn...
24 January 2025 /people /startups Fintech
Imagine walking into a room where everyone is celebrated for their unique contributions—where ideas flourish not because they come from the loudest voices, but because they come from diverse perspectives. This isn’t just an idealistic vision; it’s the very foundation of innovation and progress. Yet, as the U.S. rolls back federal Diversit
21 January 2025 /people Inclusive FinTech
Joris Lochy Product Manager at Intix | Co-founder at Capilever
A few weeks ago, my LinkedIn feed was flooded with opinions on Jaguar’s rebranding. Faced with declining sales, the iconic automaker decided to reinvent itself with a radical new identity: a sleek, modern logo without the signature jaguar, an audacious pink color palette and advertisements aimed at younger, diverse audiences. While I am neither a
20 January 2025 /people /startups Fintech World
Devendra Singh Parmar Independent Researcher
Artificial Intelligence (AI) has become a transformative force across various industries, and banking is no exception. The emergence of AI agents—intelligent virtual assistants powered by natural language processing (NLP), machine learning, and advanced data analytics—has revolutionized customer interactions and redefined how financial services a
15 January 2025 /ai /people Artificial Intelligence and Financial Services
Welcome to Finextra. We use cookies to help us to deliver our services. You may change your preferences at our Cookie Centre.
Please read our Privacy Policy.