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287 Results from /devops

Konrad Litwin

Konrad Litwin Global General Manager - Testing at Perforce Software

Managing sensitive data risk and compliance in non-production environments

When protecting confidential customer data in the financial services sector, one of the most significant risk areas is exposing sensitive information governed by regulations, such as the GDPR and PCI. Much of this -such as a customer’s Personally Identifiable Information (PII) — ends up in non-production environments, such as development, testing,...

/regulation /devops Data Management and Governance

Alex Kreger

Alex Kreger Founder and CEO at UXDA Financial UX Design

15 ChatGPT Prompts to Improve Customer Experience in Digital Banking

Traditional methods of UX design could be significantly empowered by ChatGPT—a powerful generative AI model. This article unveils the secrets of using ChatGPT prompts to drive innovation in banking UX, providing insights into how this tool can be integrated into the standard design process for transformative results. Why Integrate ChatGPT into the...

/retail /devops Innovation in Financial Services

Alex Kreger

Alex Kreger Founder and CEO at UXDA Financial UX Design

How Financial Product Design Affects Bank Profits

Customers no longer measure a bank by the magnificence of its buildings but by the quality of its digital product. The digital user experience (UX) is now the primary lens through which the majority of customers perceive the bank's brand, and it plays a critical role in shaping customer loyalty and trust. Digital products are becoming the founda

/retail /devops Innovation in Financial Services

Alex Kreger

Alex Kreger Founder and CEO at UXDA Financial UX Design

Customer Experience Gap in Digital Banking: Why It Matters and How to Close It

Banks and financial institutions are under immense pressure to innovate and modernize their services. The goal is clear: enhance customer experience (CX) to stay competitive in a market where customer expectations are higher than ever. However, significant investments and hard work do not always translate into success. This article explores a rea

/retail /devops Banking Strategy, Digital and Transformation

Alex Kreger

Alex Kreger Founder and CEO at UXDA Financial UX Design

Digital Transformation in Banking: Get Rid of Illusory Expectations to Avoid Failure

The term "digital transformation" has become a buzzword in the banking sector, its popularity doubling over the past year, according to Google Trends. There are 114 million results in Google Search, and financial institutions boast about their revolutionary approaches, their seamless integration of cutting-edge technology and their forw

/retail /devops Innovation in Financial Services

Alex Kreger

Alex Kreger Founder and CEO at UXDA Financial UX Design

The UX Playbook for Financial Services: 15 Design Strategies Every Bank or FI Can Use

Financial product owners face unique challenges that require staying ahead of the curve with innovative design strategies. Financial services must not only be efficient and user-friendly but also align with business goals and regulatory requirements. The key to success lies in mastering design concepts that enhance user experience, streamline cont...

/retail /devops Innovation in Financial Services

Alex Kreger

Alex Kreger Founder and CEO at UXDA Financial UX Design

Stop Overloading Banking Apps and Try Thinking Like Apple

Many financial companies believe that packing their apps with countless features and the latest technology will attract and retain users. However, this approach could result in the opposite effect, driving users away due to overwhelming complexity. The true key to user retention is not more copycat features, but a more simplified, user-friendly ex...

/retail /devops Innovation in Financial Services

Alex Kreger

Alex Kreger Founder and CEO at UXDA Financial UX Design

How Much Does Best UX in Banking Cost and Why

The design of financial services is a labyrinth of complexity, regulations and high stakes. Despite the allure of high-profile projects and substantial budgets, even the most skilled designers often hesitate to delve into this demanding sector. The primary reason? The consequences of design flaws in financial services can be catastrophic, ranging ...

/retail /devops Innovation in Financial Services

Erica Andersen

Erica Andersen Marketing at smartR AI

Uncovering Genuine AI Insights for Financial Services

Conversational AI and Document Querying: A Path to Business Benefit, Data Control, and Cost Management In the digital age, financial institutions are constantly seeking new ways to leverage technology for extracting valuable insights from their data. The rise of conversational AI and document querying has stirred excitement among financial profess...

/ai /devops Analytics in Banking

Ioan Iacob

Ioan Iacob CEO at FlowX.AI

Why Digital Transformation at Banks Sucks Right Now (and How to Fix It)

The financial services industry is at a critical juncture. Despite staggering investments, banks are still struggling with digital transformation. But why? Let’s dive into the tangled web of challenges banks face, the failed promises of past solutions, and take a look at what I believe to be the path towards a brighter future. The Harsh Reality I...

/ai /devops Banking

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