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Andy Park

Design Director
Creode
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Followed by John Sims, Martha Boyle and 5 others you follow
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Andy's opinions

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Andy Park

Your Money or Your Life (YMYL) Queries and Google Search Results

A recent study by The College Investor revealed that Google’s AI-generated summaries are inaccurate or misleading in 43% of finance-related queries, posing risks for users making important financial decisions. While Google’s AI can handle simple questions well, it often misrepresents complex topics—such as tax rules, student loan plans, and invest...

09 January 2025 /retail /inclusion Marketing in Financial Services

Andy Park

The role of emotion in financial UX

The role of emotion in financial UX: How to create interfaces that engage users on a deeper Level In financial services, user experience (UX) design is often focused on clarity, security, and functionality. But an element that is frequently overlooked—and yet crucial—is emotion. People make financial decisions not only with their heads but also wi

04 December 2024 /wealth /retail Marketing in Financial Services

Andy Park

Optimising your financial services website for local search

Two people will rarely see the same search results because Google will often personalise the results to the user, including their location, pushing businesses or services in their area higher in search results. This is even more likely for locally sensitive searches like ‘bank near me’ or ‘wealth management leeds’. If you optimise your website for...

27 November 2024 /retail /markets Marketing in Financial Services

Andy Park

The critical role of your website in financial UX

In the competitive world of financial services, the spotlight often falls on a well-designed app or product. However, conversion and user retention start long before someone hits "download" or signs up. The real journey begins with your marketing website—arguably the most crucial touchpoint in onboarding users to your app or service. For...

23 October 2024 /retail /startups Marketing in Financial Services

Andy writes about

  • wealth management
  • retail banking
  • start ups
  • financial inclusion
  • markets

Andy's opinion archive

  • 2025 (1)
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