Personalised offers for products and services and timely advice for financial and wealth management, especially with the cost-of-living crisis, are all examples of banks offering tailored services to their customers. Traditionally, financial institutions have delivered this level of service through face-to-face interactions in physical bank branch...
20 May 2024 /ai /people Artificial Intelligence and Financial Services
While I did not go there to work in a bank, I ended up in senior operations and change leadership roles for the lending business of ANZ, one of Australia’s biggest banks, for nine years. What I experienced there has informed how I see technology enabling transformation and left me considering how Australian banks absorb technology can offer lesson...
14 May 2024 /retail /markets Banking Strategy, Digital and Transformation
As we steam ahead into 2024, while banks experiment with generative AI, they also need to be aware of how regulators will scrutinise how they use AI. Of specific concern is how the impact of the EU’s AI Act on banks’ AI ambitions will become much clearer over the coming months. The EU AI Act, which will become enforceable during 2025, is the wor...
15 March 2024 /regulation Artificial Intelligence and Financial Services
White label banking is evolving from how it used to be a single-threaded product offer, to a broader and deeper banking as a service or embedded banking using modern technology. This concept of buying a set of pre-built technologies and services to enable a non-bank to provide financial products has caught the imagination of the industry for severa...
09 January 2024 /people /cloud Banking Strategy, Digital and Transformation
Nancy WeirIndustry Principal at Pegasystems
Fabio UrsoDirector - Industry principal - CLM and KYC at Pegasystems
Ryan WhitePrincipal Domain Architect at Pegasystems
Chiara GelminiIndustry Principal Director - Customer Risk & DD at Pegasystems
Welcome to Finextra. We use cookies to help us to deliver our services. You may change your preferences at our Cookie Centre.
Please read our Privacy Policy.